At Paper Trails, accessible from https://papertrails.io, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Paper Trails and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at [email protected].
We amend these Policies from time to time. Please check these to ensure you understand the terms which will apply at that time. This Policy was updated on 23 January 2026.
This Privacy Policy is only in the English language.
We use cookies, analytics, log files, Strava and uploaded activity data and information provided by you when you decide to purchase a print. We use third-party services to handle both payments and shipping. Please consult the relevant sections below and make sure you understand what you're consenting to.
Paper Trails' legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect the information:
Paper Trails needs to perform a contract with you
You have given Paper Trails Map Company Ltd permission to do so
Processing your personal information is in Paper Trails' legitimate interests
Paper Trails needs to comply with the law
Paper Trails Map Company Ltd will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Our Privacy Policy was generated with the help of GDPR Privacy Policy Generator and the GDPR Privacy Policy Template.
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
The right to access, update or to delete the information we have on you.
The right of rectification.
The right to object.
The right of restriction.
The right to data portability
The right to withdraw consent
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
We use Google Analytics 4 to understand how visitors interact with our website. This helps us improve our service and identify issues. We have configured our analytics with privacy in mind:
IP addresses are anonymized and not stored by Google
Ad personalization signals are disabled
We do not use your data for advertising or share it with advertisers
Analytics data is retained for 14 months
How to opt out: You can prevent Google Analytics from collecting your data by installing the Google Analytics Opt-out Browser Add-on. Most browsers also allow you to block cookies entirely through their privacy settings.
Paper Trails follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
We use Stripe to handle all financial transactions and information and do not store this data ourselves. We are not responsible for any financial data used to complete a purchase. Please consult Stripe's Privacy Policy if you wish to know more.
When you complete a purchase you will be required to provide your name, address and contact email via our payment provider (Stripe) in order to fulfil your order. This information is not stored by us, but rather is sent to our print provider, Prodigi, which we then have access to. Please consult Prodigi's Privacy Policy if you wish to know more.
Since we do not store this information ourselves we do not use it for any unsolicited marketing.
Your contact email and phone number are only used to update you on the progress of an order.
When you design your own print the information you enter is kept by us in either a database or a plain text file. We do not use this information in any way other than to produce a digital version of your design. We do not give this information out to any external or third-parties. This includes the information from any GPX or FIT files you upload as well as the information you consent Strava to provide us access to when you use the Strava 'sign-in' button.
Our Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Paper Trails. This policy is not applicable to any information collected offline or via channels other than this website.
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
Still need help? Any queries, please let us know and we'll answer as rapidly as possible.
[email protected]